Shipping policy

SHIPPING POLICY – ZAYA

Last updated: 05-01-2026

At ZAYA.MIAMI, we aim to deliver your order as quickly and smoothly as possible.

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order is processed, you will receive a confirmation email with tracking information.

2. Shipping Time

Estimated delivery times:

🇺🇸 United States: 3–7 business days
🌍 International: 7–15 business days

Please note that shipping times are estimates and may vary.

3. Shipping Rates

Shipping costs are calculated at checkout based on your location.

✨ Free shipping on orders over $100 (recommended for conversion 💰)

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email.

5. Delays

We are not responsible for delays caused by:

Shipping carriers
Customs processing
Weather or external factors

6. Incorrect Address

Please ensure your shipping address is correct.
ZAYA is not responsible for orders shipped to incorrect addresses provided by the customer.

7. Lost or Stolen Packages

Once your order has been shipped, ZAYA is not responsible for lost or stolen packages.
If you experience an issue, please contact the shipping carrier directly.

Contact

📩 support@zaya.miami